Policies

Reservation Policy
A valid credit card is required to reserve all appointments.
Your card will not be charged unless a late cancellation or no-show occurs, in accordance with the cancellation/no-show policies.

Cancellations

When you book an appointment, that time is reserved exclusively for you. I understand that life happens, and sometimes schedule changes are necessary — but I kindly ask for at least 48 hours' notice for cancellations or rescheduling.

Cancellations made with less than 48 hours’ notice will be charged 50% of the scheduled service.
Same-day cancellations (day of appointment) will be charged 85% of the scheduled service.

Thank you for respecting my time and business. This policy helps ensure fairness to all clients and allows me to run an efficient schedule.

No-Shows
If you miss your appointment with no prior notice:

You will be charged 100% of the scheduled service total.
Future appointments may require full prepayment to book.

Late Arrivals

I kindly ask that you arrive on time for your appointment. Please allow extra time for traffic and parking. If you’re running late, please contact me as soon as possible.

Arrivals 15+ minutes past the scheduled time may result in:

A $25 late fee
A shortened service (as time allows)
Or needing to reschedule, which may be treated as a late cancellation, subject to a fee

I’ll always do my best to accommodate you, but your punctuality helps me stay on time for all guests!

No Guests

To maintain a safe and comfortable environment for all guests, no children or additional guests may accompany you to your appointment.

While we love pets, California state law prohibits animals in the salon — with the exception of certified service animals.

Thank you for understanding and respecting our salon policies.

Adjustments

My goal is for every guest to love their results! If you’re not satisfied with your service, please contact me within 3 days of your appointment to schedule a time for your hair to be visually inspected. If needed, a follow-up appointment can be booked to make adjustments.

Please note: all services are non-refundable.

Accepted Payment

Cash | Venmo | Zelle | All Major Credit Cards

Apple Pay | Google Pay | Samsung Pay

Thank you for your understanding and cooperation ♡